Learn about what I have accomplished in this project

The Problems In Business Which The Capstone Flavor Management System Solves:

Business Operational Inefficiencies

- The restaurant chain was having problems with integrated systems for operational functions such as: reservations, ordering, inventory, and staffing.

- The paper based reservation system created situations where reservations were booked twice, and some were not booked at all.

- Tracking stock with spreadsheets resulted in emergency supply runs due to discrepancies in the quantity of stock held.

- Staff scheduling on paper posted at each outlet made changes impossible.

Customer Experience Problems

- There was no existing system which permitted clients to make online reservations, neither could they see the tables they are booking visually.

- Order placing capabilities were limited.

- Customers had difficulty locating the nearest restaurant.

- Experience provided in the five branches was not the same, some customers received substandard services.

Management Oversight Problems

- There were no central system for operation control in all five branches.

- Inventory information updates were not available in real time to other restaurants.

- Staff members din't have a central system they can use to check their work schedules remotely.

- There was no efficient method to monitor business performance.

Security And Compliance Problems

- There were a need to secure payments made using the internet.

- Employee access to scheduling details had to be restricted, yet remained easy to obtain.

It is my honor to declare that I have successfully done my capstone project which is a complete restaurant management system for Capstone Flavor (a fictitious company) This web application has changed the way a continually growing restaurant chain with five locations operates by consolidating numerous fundamental business processes into one single platform.

Key Accomplishments:

01

• Implemented a WordPress based restaurant management system.
• Implemented a seamless table reservation system.
• Implemented responsive design ensuring optimal user experience across all devices.
• Integrated WooCommerce for seamless online ordering and payment processing.
• Secured the application with proper user authentication and data protection measures.
• To strengthen brand identity, I designed the distinctive Capstone Flavor logo which aids in visual recognition of the Capstone Flavor brand across all locations.
• Customer data privacy and secure data transmission is mutually guaranteed through the implemented SSL encryption protocol.

Customer-Facing Features:

02

• Users were provided and easy to use interface alongside professional images that detailed over thirty dishes using precise descriptions.
• Implemented an innovative table reservation system with visual table selection, allowing customers to preview table location and layout before booking.
• The system allows customers to utilize a locator tool to see which restaurant under Capstone Flavor are closest to their location.
• The system has included an interface for ordering online which gives customers the chance to customize menus.
• The system facilitates reservations with an integrated ordering feature that allows customers to choose their meals prior to the reservation date.

Staff Management Systems:

03

• Designed and implemented a secure staff shift calendar and management system.
• Added a front-end interface with password protection for the staff to view their schedules remotely from this website.
• Created rules for access to the schedules based on positions assigned.
• Implemented a warning and notification system of schedule change with notice of update deployment capability.

Administrative Capabilities:

04

• Designed a comprehensive inventory management system that tracks stock levels in real-time.
• Implemented real-time notifications to designated staff whenever the product inventory hits the predefined minimum threshold to avoid stockouts.
• Developed an efficient staff scheduling module that optimizes employee coverage.
• Created a centralized dashboard providing managers with critical business metrics .
• Designated managers will get notified every time the restaurant gets a new order, this can also be tracked by using the Woo Smart phone app.

Technical Achievements:

05

• Integration of Google Maps API for the web application to offer website visitors location services has been done seamlessly.
• The web application incorporates secure payment solutions offered by different gateway providers.
• Ensured cross-browser compatibility and mobile responsiveness.
• The website operates within optimal performance parameters and maintains rapid loading speeds.
• Created secure staff authentication system for schedule access.
• Deployed SSL certificate for encrypted connections across the entire website

Business Impact:

06

• Reduced operational costs by eliminating various independent systems that failed to communicate with each other.
• Achieved higher customer satisfaction due to simpler reservation and ordering systems.
• Achieved better inventory management which enhanced waste reduction and stockout control.
• Real-time analytics access enabled management to make better decisions through actual data analysis.
• Staff communication improved because of the dedicated shift management system that eliminated scheduling conflicts.
• Secure encrypted and tamper-proof transaction and data processing methods built trust between customers.

This project demonstrates my ability to analyze complex business issues and engineer technical designs for implementing full-scale information systems which solve restaurant industry problems.

This is a capstone project;
Please, first READ the problems that this business was facing to understand better my accomplishments on this website. After reading that, here are some FrontEnd instructions on how to explore this system and some of the technology that has been implemented to fulfill the business needs.

Visitors can see the 5 locations of this business by scrolling down while on the "Home" page, in the section named "Explore Our Outlets." also, when clicking the menu button "Locations" there, an interactional map will show the 5 locations.

Visitors can view the restaurant's staff work schedule by clicking the "Shift-Calendar" button from the top menu. This area is supposed to be for staff members only, so a password protects it. However, during the testing of this project, the password is shown.

Visitors can make table reservations by clicking the "Table RSV" button from the top menu options; once there, follow the instructions to make a reservation, and you will get to a point where it makes you choose your desired table's location and shape. When finishing your reservation, a menu of options for ordering Japanese dishes will be shown.

Visitors can see this restaurant's food menu by clicking the button "Menu" from the top menu option; once there, visitors can select their desired food by clicking the "Add to Cart" button; once the food item is added to the cart, visitor can pay for it by clicking the Cart Icon located at the Top Right of the website and selecting the "checkout" option. Visitors can also edit the cart option from the Cart Icon.

Visitors can see this website's Wine menu by clicking the "Wine" button from the top menu options.

By fully scrolling down to the bottom of this website, visitors can see a button named "Learn about what I have accomplished in this project." when clicked, you can read all the technology, purpose, and configurations implemented in this project: front end and back end.

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